Psyche Wellness Group

Terms & Conditions

By visiting this website or using any service offered by Psyche Wellness Group, you acknowledge that you have read, understood, and agree to be bound by these Terms and any associated policies, including our Privacy Notice. If you do not agree, you should immediately discontinue use of this website.

The Psyche Wellness Group website is provided for informational and administrative purposes only. While we strive to maintain accurate and updated content, no website can guarantee complete accuracy at all times. Information on this site does not constitute medical, psychiatric, diagnostic, or therapeutic advice and should not be used as a substitute for professional clinical care.

Your use of this website is at your own discretion. Psyche Wellness Group is not responsible for service interruptions, technical errors, browser incompatibilities, or any damages arising from your use or inability to use the site.

Appointments may be scheduled through our website, by phone, or through approved patient communication channels. We value your time and ask that you notify us as soon as possible if you need to cancel or reschedule. Psyche Wellness Group maintains a cancellation policy, and insufficient notice may result in a fee depending on the nature of the appointment and state regulations.

Payment for services is due at the time of your appointment unless prior arrangements have been made. Psyche Wellness Group accepts select insurance plans and certain out-of-pocket payment methods. Insurance acceptance varies by provider, state, and service type. Verification of benefits is the patient’s responsibility, and coverage is not guaranteed until confirmed by your insurance carrier.

Any fees not covered by insurance are the responsibility of the patient.

All clinical information shared with Psyche Wellness Group is protected by HIPAA, the HITECH Act, and applicable state privacy laws. We maintain strict safeguards to protect your Protected Health Information (PHI) and only disclose information as permitted by law or with your written authorization

Non-clinical information submitted through website forms is handled in accordance with our Privacy Notice.

Psyche Wellness Group provides psychiatric care through secure, HIPAA-compliant telehealth platforms. By engaging in telehealth services, you acknowledge that:

• technical issues may occasionally interfere with sessions
• confidentiality is best preserved when you participate from a private location
• your identity may be verified prior to each appointment

We reserve the right to discontinue telehealth sessions if safety, privacy, or legal concerns arise.

To the fullest extent permitted by law, Psyche Wellness Group is not liable for any damages arising from your use of our website, participation in telehealth, reliance on website content, or inability to access services. This includes, but is not limited to, technical failures, delays, data loss, unauthorized access, or interruptions in care caused by factors outside our control.

Nothing in these Terms limits liability where prohibited by law.

By providing your email or mobile number, you consent to receiving administrative communications such as:

• appointment reminders
• scheduling updates
• instructions for telehealth sessions
• relevant billing or insurance information
• responses to inquiries you initiate

We do NOT send marketing messages.

Your consent is not a condition for receiving care.

You may opt out of SMS or email reminders at any time by following the instructions provided or by contacting us directly. Opting out may limit our ability to send timely appointment reminders but will not affect your access to services.

Standard messaging and data rates from your carrier may apply.

You agree that any information you provide is accurate, complete, and up to date. You also agree to notify us promptly if your contact information, insurance coverage, or preferred communication method changes.

All website materials—including text, graphics, logos, articles, images, and site design—belong to Psyche Wellness Group and are protected by copyright and intellectual property laws. You may not copy, reproduce, distribute, or modify any website content without written permission from our practice.

Our website may contain links to external sites for educational or informational purposes. Psyche Wellness Group does not control and is not responsible for the content, security, or privacy practices of these external websites. Accessing third-party sites is at your own discretion.

Patients agree to:

• provide accurate and truthful information
• attend scheduled appointments or notify us of changes
• follow reasonable clinical recommendations
• adhere to state laws regarding telehealth and controlled substances (where applicable)

We reserve the right to discontinue care if safety concerns, policy violations, or inappropriate behavior occur.

These Terms are governed by the laws of the states in which Psyche Wellness Group is licensed to practice. Any disputes arising under these Terms shall be resolved in accordance with the governing laws of the appropriate jurisdiction.

Psyche Wellness Group may revise these Terms periodically to reflect changes in law, technology, or clinical operations. Updated versions will be posted on our website with the revised date. Your continued use of the website signifies acceptance of the updated Terms.

For questions or concerns regarding these Terms & Conditions, please contact:

Psyche Wellness Group